What we collect
When you contact us, we may receive your name, phone number, email, city, product interest, quantity, and the message you choose to send.
How we use it
We use these details to respond, check availability and delivery, prepare a quote, and keep a practical record of the conversation. We do not sell your contact details.
Storage and access
Inquiry records are stored in our configured service database and are available only to authorized administrators. We retain them only while they remain useful for customer service, operations, or required business records.
Your choices
You can ask us to correct or remove an inquiry record by emailing contact@shimlaapple.com. Please do not send payment-card details or sensitive identity documents in an inquiry form.
Contact us if you have a question about this notice.